Accessibility of e-administration: much more than websites
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Summary: This article describes the scope of Article 47 of Law No. 2005-102 which requires to create in France a policy of digital accessible than the issue of Web sites. Proposals to build a base and a one-stop e-government accessible are detailed at the end of the article to meet this legal obligation is in fact a real social choices: a digital society for all .
The Article 47 of Law No. 2005-102 (February 11, 2005) indicates that "public communication services on-line state services, local authorities and public institutions that must be accessible to persons with disabilities ". The implementing decree No. 2009-546 was issued May 14, 2009.
3 questions:
- What government agency is involved? (Answers: state service , local authority and public institution )
- What digital services are concerned? (Answer: digital services )
- Can it be anything other than e-government accessible? (Answer: e-government accessible )
What is a service of the State?
No risk of deceiving ourselves, we can mention the ministries and administrative agencies such as the job center. For the rest, that the State must provide the list of "state services" via its website Public Service .
What is a local authority?
Since the constitutional revision of March 28, 2003, are defined as local authorities of the Republic with Article 72 of the Constitution:
- municipalities (36 873 in 2007);
- departments (96), plus four overseas departments (DOMs) (Guadeloupe, French Guiana, Martinique and Reunion);
- regions (22) plus also 4 overseas regions (ROM) (Guadeloupe, French Guiana, Martinique and Reunion);
- communities with special status, including the territorial collectivity of Corsica;
- communities overseas: Mayotte, Saint Pierre and Miquelon, the Wallis and Futuna Islands, French Polynesia, and from the organic law of 21 February 2007, St. Martin and St. Barthelemy.
Note: this list is from the site "public life" .
What is a public institution?
The definition of a public institution is: public law entity with a financial and administrative autonomy to fulfill a mission of general interest specifically defined under the control of the public which it depends.
The list is therefore particularly important. It may be in a public health, education (universities, high schools), culture (some museums) ... ( more information about a public institution on Wikipedia ).
Note: the definition comes from the site "public life" .
What digital services should be accessible?
According to Article 47, these are "public communication services online." This definition includes the websites of relevant government agencies as well as extranets (intranets as a tool for public sector employees, Article 3 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy demands that they be made available).
But according to this expression ("public communication services online"), other digital services are concerned. The law says in effect "access to any type of digital information regardless of the means of access, content and method of consultation".
An information service for mobile citizens (for example a Town Hall) is also concerned. If a service uses public television to disseminate information, it is also a good means of public communication line.
We could equally cite the digital screens located in cities and municipal disseminating information: these screens are not accessible today as they broadcast a uniquely visual information.
Accessibility of e-government: a local and national politics
The spread of digital services to be rendered accessible so exceed the websites. In fact, the legislature should have simply written in place of "public communication services online" the term "services of e-government at national and local" because in fact that's what he is.
Section 47 is a real political choice for France and opened a much larger project than the websites:
- He asked to reflect on an e-administration to serve all users.
- It involves establishing local and national schemes into digital accessibility with an application to cross all the services of e-administration.
- He asked to create both budgets and compliance budgets for technological innovation.
- He asked to develop sensitization and training of all the teams in charge of e-government services.
- He asked to create control processes for maintaining accessibility in collaboration with associations of users.
Ideos suggests the launch of Audience Accessible e-Administration that would in particular cities and state departments to share their experiences and to master not only respect the law but also to innovate. This meeting could launch the Bank of eAccessibility, a true resource center on digital information and advice available from the different actors of the Web audience.




































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