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The Commission for Standardization AFNOR X488 "disabled friendly Enterprise" which is a member Ideos met in plenary session Tuesday, June 23, 2009. The agenda was to make a first assessment of the drafting of the Charter will become a French standard on the integration of disabled people in organizations (description of the commitments and practices of recruitment and integration of disabled people, some the type of disability, thus defining the criteria for a disabled friendly policies).

The issue of accessibility of Web sites and services in organizations (public and private sector) has of course been discussed. The question is: what specific answers and provide operational agencies on the topic of digital accessible?

Ideos published following his speech on this subject.

Introduction

An organization must Handi-Welcoming outside legal or not, to offer its employees digital services accessible to all. 4 questions arise in any organization:

1. what digital services should be primarily made ​​available?
2. what are the accessibility rules apply?
3. how to involve disabled people in the organization?
4. what are the legal requirements? (set last point to mean that law or not, an agency Handi-host must be digitally accessible)

1) The digital priority

It all starts when the job search: the prospective employee must be able to see on the website of the company's job offers. Specifically, it is necessary that at least the home page of the website is accessible, there is a channel of contact if there is a problem of navigation on the website (eg email) and the page Home has a link to the manual section that should be accessible as a whole.

• Requirement: home page + contact + channel entry jobs available + access transparency on the website (accessible by a page for example).
• Recommendation: accessibility of the entire website.

Once hired, the employee must be able to work digitally in the body. , pdf …) soient accessibles et que l'Intranet le soit également. This requires that electronic records products (Word, Open Office, PDF ...) are accessible and that is also the Intranet.

• , pdf …) et de l'Intranet. Requirement: accessibility of electronic documents (Word, Open Office, PDF ...) and the Intranet.
• Recommendation: have a "reference eAccessibility" in order to unlock a situation of inaccessibility for an employee to follow a policy of long-term digital access.

During his employment, the employee must be formed to evolve. We must therefore encourage the use of online training platform available when they are used.

• Requirement: Access online training when they are present in the body.
• Recommendation: Provide an accessible alternative version of an online training when it was developed out of accessibility.

Synthesis of digital services to make available on a priority basis:

• Website: homepage + contact + channel entry jobs available + access transparency on the website.
• Intranet.
• , pdf …). Electronic documents (Word, Open Office, PDF ...).
• Online training.

In addition to these services, having a reference eAccessibility (response to current problems of accessibility and implementation of a policy over the long term).

2) Accessibility Guidelines

The charter has a calling standard. It should reference the standard. In this case for Web sites and services, these are the recommendations of the international organization W3C / WAI here are the links:

• W3C / WAI: http://www.w3.org/WAI/
• WCAG 2.0: http://www.w3.org/TR/WCAG20/ (a French version will be official by the end of the year and the link will be placed in the charter)

Second, as the document is for public bodies must be given the link to the French document for e-government sites (RGAA: http://www.references.modernisation.gouv.fr/rgaa- accessibility ).

Note: when the National Agency for accessibility exist, it will be his role to be the reference on this subject.

3) Involve people with disabilities in the digital

It seems important given the evolution of Web sites and services (more interactive) to involve disabled people in testing sites and Web services. Indeed, the standards used to validate the accessibility of the structure of the Web sites and services, but their actual uses more difficult for people with disabilities. In addition, editorial changes over time sites often create accessibility problems that require tests for detection of active users. It therefore seems important to mobilize people with disabilities an organization to participate in the permanent watch.

However, being a disabled person does not mean you know the standards of accessibility for all and all kinds of navigation possible for people with disabilities on the Web. Also, have a disability does not mean one knows assess compliance of a Web site accessibility for all. To get there, follow a method of testing a recognized standard and have adequate training. The example often cited is a blind person who arrives on a web page containing some text information of little importance and an important module in flash especially invisible and inaccessible to her. No method of testing, that person could announce that it happens to read the page (the text) and not knowing that the important part is hidden (inaccessible flash), it would declare the web page accessible.

If the Charter Company Handi-welcoming advises organizations to engage their employees with disabilities to access their Web sites and services will require reference to the two points: be trained and use a method of user testing. However, there are no standards to date on this.

Note: ICT Accessibility AFNOR commission could be brought before this.

4) Legal Obligations

There is of course Article 47 of Law No. 2005-102 of 11 February 2005 (electronic services in the public sector) but there are others.

Here are some of France:

• public sector e-services (websites, extranets ...): Article 47 of Law No. 2005-102 (February 11, 2005) and implementing Decree No. 2009-546 (May 14, 2009).
• workstations and Public Sector Intranet: Article 3 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy (LCEN).
• society as a whole: Article 9 of the "Convention on the Rights of Persons with Disabilities" (UN).

Note: All links are available in the section of the laws of the portal accessible digital .